what sets them apart?
Where Playable and EyeMail differ
Both platforms are built around the same insight — autoplay video converts better than static email. Here's how they actually get you there.
Ease of Use
Drag-and-drop tools for both video and email, with specific ESP connectors
Delivery code embedded into your existing ESP with team-assisted setup
Deliverability
Native autoplay tuned per client and device, ~98% email client compatibility
Proprietary UHD delivery, ~15KB for up to 60 seconds of video
Channels
Email, in-app messaging, push, WhatsApp, RCS/SMS/MMS, live streaming
Email, plus signature and photo-animation add-ons
Integrations
60+ named ESP/CRM platforms, incl. Salesforce, Mailchimp, Braze, Klaviyo, HubSpot, Constant Contact
Video is embedded into whichever ESP you choose to use
Customer Support
Dedicated customer success, ROI/strategy consulting, live chat, contact form and a public help center
Sales-led, with phone, live chat, and a "Let's talk" contact form
Other Products
Multi-channel messaging, lifecycle streaming, video lock and security, AI video editor, and message authoring
EyeMail, EyeCon, EyeSign, and EyePhoto
Pricing
Self-serve from ~$5–$311/month and custom enterprise pricing
Custom quote only, no published pricing
Security and Compliance
SOC 2 Type II and ISO 27001
Not available
Analytics
Built-in dashboard for account and video engagement performance
Not available
Differentiator
Cross-channel delivery beyond email and AI-assisted creation
Certified women-owned and NMSDC minority-owned business
Three things to consider before your next send
Here's why moving to Playable makes sense.
01.
Continuity for your next campaign
Every day without a working video-in-email setup is a campaign sent with static content instead. We can get a first campaign live fast so you're not stuck waiting.
02.
Integrations that deliver
Built-in connectors for Klaviyo, Braze, Salesforce, and many more customer engagement and marketing automation platforms, so you remain connected.
03.
Compliance your IT team will sign off on
Playable is built with enterprise IT and procurement teams in mind with dedicated infrastructure and a security review process.
the switch
Getting started is easy
Strategy call
Get clarity on pricing, onboarding, and support with practical next steps to get started.
Your ESP is already connected
Easy connection to all major ESPs, so you can keep sending.
Embed your video
Bring your existing video assets across, upload new, or create with our AI-assisted tools.
04.
Deliver with confidence
Send autoplay video across all major email clients.
FAQ
